Welcome to Whole Pet Veterinary Clinic
In response to COVID-19, we are taking additional precautionary measures to protect the health of our clients and staff, while continuing to provide essential patient care.
What you should do when you arrive at the clinic with your pet:
Call 608-270-1070 when you arrive at the parking lot. If you do not have a cell phone to use during your appointment, please call or email in advance to make arrangements for communication at your appointment.
Please remain in your vehicle with your pet.
We will complete your appointment check-in over the phone. At the end of the phone conversation, a staff member will come to the door to bring your pet into the building for the exam.
Cats - please have your cat in a secure carrier and set your kitty in the carrier onto the table just outside the door.
Dogs - please bring your dog on a secure leash to the door and a staff member will meet you there for a safe exchange of the leash.
After the doctor completes the exam, you will receive a phone call to discuss recommendations and a plan moving forward.
Verbal consent for treatment and details surrounding financial estimates will be authorized via this phone call.
Once the exam and any treatments for your pet are completed, we will call you again to complete the discharge process and take payment over the phone.
Please wear a mask while interacting with staff in the parking lot.
Please reschedule if you or anyone you are in close contact with has a fever, respiratory or other symptoms of illness that could be related to COVID-19 or you have any reason to suspect you have been exposed to COVID-19 in the last 14 days.
Thank you for entrusting us with your pet’s care and for understanding the added precautions needed to keep everyone safe and healthy.
All the Doctors and Staff at Whole Pet Veterinary Clinic
We would also like to share these reliable resources for more information on COVID-19:
Veterinary Partner: https://veterinarypartner.vin.
The Centers for Disease Control: https://www.cdc.gov/coronavirus/2019-nCoV/index.html
The CDC also has a comprehensive website with general information and more about COVID-19 and animals: https://www.cdc.gov/coronavirus/2019-ncov/faq.html
Whole Pet Veterinary Clinic is a full-service veterinary clinic dedicated to offering excellent health care for your pet. Dr. Megan Caldwell, Dr. Lisa Olson, Dr. Erica Hellestad, Dr. Katie Grawe, and Dr. Kristi Bernhardt and their team of professionals, proudly provide the best options in both conventional and complementary medicine for your dog or cat.
Please browse our website to learn more about our animal clinic and the services we provide for companion animals in Madison and the surrounding areas. Read information in our Pet Library, view videos, take a virtual tour of our veterinary hospital, read testimonials, and find details about upcoming events. Please call our office today at (608)270-1070 for all your pet health care needs.
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