COVID-19 Information

Thank you for all of your patience, support and understanding during these unprecedented times!

We are doing our best to provide timely service, but please expect longer wait times, and delays in follow ups and prescription refills. We very much appreciate your patience!

Curbside appointments are still an option. Please let us know if you prefer that when scheduling your appointment.

Curbside appointments:

Call 608-270-1070 when you arrive at the parking lot. If you do not have a cell phone to use during your appointment, please call or email in advance to make arrangements for communication at your appointment.

We will complete your appointment check-in over the phone.

Cats - please bring your kitty in a secure carrier to the door and a staff member will meet you there.

Dogs - please bring your dog on a secure leash to the door and a staff member will meet you there for a safe exchange of the leash.

After the doctor completes the exam, you will receive a phone call to discuss recommendations and a plan moving forward.

Verbal consent for treatment and details surrounding financial estimates will be authorized via this phone call.

Once the exam and any treatments for your pet are completed, we will call you again to complete the discharge process and take payment over the phone.

Please reschedule if you or anyone you are in close contact with has a fever, respiratory or other symptoms of illness that could be related to COVID-19 or you have any reason to suspect you have been exposed to COVID-19 in the last 14 days.

Thank you for your continued patience and for understanding the added precautions needed to keep everyone safe and healthy.

Sincerely,

All the Doctors and Staff at Whole Pet Veterinary Clinic

We would also like to share these reliable resources for more information on COVID-19:

Veterinary Partner: https://veterinarypartner.vin.com/default.aspx?pid=19239&id=9548687

The CDC also has a comprehensive website with general information and more about COVID-19 and animals: https://www.cdc.gov/coronavirus/2019-ncov/faq.html