Promoting Health to Prevent DiseaseTM
529 South Park Street ♦ Madison, WI 53715
Thank you for all of your patience, support and understanding during these unprecedented times!
In response to COVID-19, we are still taking additional precautionary measures to protect the health of our clients and staff.
We are now allowing one person into the building for doctor appointments, if you choose - curbside is still an option as well. Please let us know which you prefer when scheduling.
Please remember to bring a cell phone and call 608-270-1070 when you arrive for your appointment. We will do your check-in over the phone. Masks are required inside the building, and all staff are wearing a mask as well.
What you should do when you arrive at the clinic with your pet:
Call 608-270-1070 when you arrive at the parking lot. If you do not have a cell phone to use during your appointment, please call or email in advance to make arrangements for communication at your appointment.
We will complete your appointment check-in over the phone.
In Person Appointments:
We will call to let you know when to meet us at the door to go into the exam room.
At the conclusion of the check-in call a staff member will meet you at the door.
Cats - please have your cat in a secure carrier and set your kitty in the carrier onto the table just outside the door and a staff member will meet you there for a safe transfer.
Dogs - please bring your dog on a secure leash to the door and a staff member will meet you there for a safe exchange of the leash.
After the doctor completes the exam, you will receive a phone call to discuss recommendations and a plan moving forward.
Verbal consent for treatment and details surrounding financial estimates will be authorized via this phone call.
Once the exam and any treatments for your pet are completed, we will call you again to complete the discharge process and take payment over the phone.
Please reschedule if you or anyone you are in close contact with has a fever, respiratory or other symptoms of illness that could be related to COVID-19 or you have any reason to suspect you have been exposed to COVID-19 in the last 14 days.
Thank you for your continued patience and for understanding the added precautions needed to keep everyone safe and healthy!
All the Doctors and Staff at Whole Pet Veterinary Clinic
We would also like to share these reliable resources for more information on COVID-19:
Veterinary Partner: https://veterinarypartner.vin.com/default.aspx?pid=19239&id=9548687
The Centers for Disease Control: https://www.cdc.gov/coronavirus/2019-nCoV/index.html
The CDC also has a comprehensive website with general information and more about COVID-19 and animals: https://www.cdc.gov/coronavirus/2019-ncov/faq.html